Phone Banking

Phone Banking
Phone Banking
    Comprehensive Service Around the Clock

    Wing Lung Bank always strives for providing you with quality and convenient service. Our Phone Banking Service gives you the most flexible way to manage your banking services anytime, anywhere.

    Through a tone-dail phone, you can enjoy a wealth of banking service, including account balance enquiry, fund transfer, bill payment, credit card service, securities trading, up-to-date financial information enquire and obtain forms or product information by fax#. With our phone banking service, you can also perform such transactions and enquiries through our customer service representatives.

    # Follow instructions and input your 8-digit local fax number (This service is only applicable to Hong Kong region).

    Toll-free Hotline Service from Mainland

    We offer a toll-free hotline service for customers who frequently travel between Hong Kong and the Mainland China. Simply dial 4008 822388 when you are in the Mainland, the call will be transferred to our Phone Banking Service without any long distance charges*. With our toll-free hotline service, you can now enjoy hassle-fee Phone Banking Service to handle your financial management even when you are in China.

    * The mainland's local airtime charge still applies.

    Forms / Information Request By Fax
    Simply follow instructions and input your 8-digit local fax number through Phone Banking Service, the requested forms and information will be sent to you by fax.

    NET Phone Banking Service

    With our Phone Banking Service, you can also enjoy the convenience of banking online. By logging onto NET Phone Banking Service, you can enquire your account balance, transaction history and cheque status and stop cheque payment, etc.

    For more details, please click here.

    Download the Phone Banking Service Leaflet and User Guide

    Register now!

    You are welcome to visit our Head Office or any of our branches for service registration.

    For enquiries, please contact our Customer Service Hotline at 230 95555.

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