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Comprehensive Service Around the Clock

It has always been our commitment to provide you with quality and convenient service. Our Telebanking service gives you the most flexible way to manage your account anytime, anywhere. Through a tone-dial phone, you can enjoy a wealth of banking services.

Simply dial our hotline, a host of banking services is available at your fingertips

Offers You a Comprehensive Range of Banking Services

Account Service

  • Fund Transfer
  • Bill Payment
  • Fixed Deposits Creation
  • Cheque Book / Statement Request
  • Foreign Exchange, Gold Dealing and Foreign Exchange Margin Deposit
  • MPF Service

Enquiry Service

  • Account Balance Enquiry
  • Exchange Rate, Gold Price and Interest Rate Enquiry
  • Cheque Status Enquiry
  • Credit Card Application Status Enquiry
  • Credit Card Welcome and Promotion Offers Enquiry

Customer Service

  • Stop Cheque Payment
  • Credit Card Receipt Confirmation
  • Report Lost Card
  • Forms / Information Request by Fax
  • Change of Telebank PIN

 Forms / Information Request By Fax
You can call the Telebanking hotline to obtain forms or information by fax. Simply follow instructions and input your 8-digit fax number, the requested forms and information will be sent to you by fax.

Remark: # This service is only applicable to local fax number only.

Download the Telebanking Service Function Menu

Register now!

You are welcome to visit our Head Office or any of our branches for service registration.

For enquiries please call our Customer Service Hotline 2952 6666.

NET Telebanking Service

With our Telebanking Service, you can also enjoy the convenience of banking online. By logging onto NET Telebanking, you can enquire your account balance, transaction history and cheque status, cheque book request or stop cheque payment, etc.

For more details, please click here.



 
 
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