Card-shape Security Token User Guide

1. Activate Security Token (First time logon)
  1. Logon to "Personal NET Banking" with your Logon ID and password;
  2. Enter the serial no. printed at the back of Security Token;
  3. Press to switch on the Security Token;
  4. Press to obtain a One-Time Password (OTP);
  5. Enter the OTP and press "Activate";
  6. Registration completed.
2. How to enable/disable logon using One-Time Password (OTP)?
  1. Logon to "Personal NET Banking" and select "My Settings" > "Security Token Setting" > "Login Setting";
  2. Select "Enable" or "Disable" and then confirm.
3. How to use your Security Token when logging onto Personal NET Banking?
  1. Logon to "Personal NET Banking" with your Logon ID and password;
  2. Press to switch on the Security Token and press to obtain a One-Time Password (OTP);
  3. Enter the OTP and then confirm.
4. How to use your Security Token to perform Transaction Signing?
  1. Press to switch on the Security Token;
  2. Press and input the transaction-related unique information (e.g. file checksum number) into Security Token follow the instruction provided;
  3. Press on your Security Token if you need to correct the information input;
  4. Press to obtain a 6-digit one-time security code for transaction signing;
  5. Enter the 6-digit one-time security code into the field of “Security Code” on web page and then confirm.

 

Personal NET Banking services requiring OTP authorization:

 

Transaction Type

Use OTP of Security Token

Remark

Token Activation (First Time Logon or Token Replacement)

Self-selection of using One-Time-Password of the security token to logon is allowed.

Fund Transfer to Registered WLB 3rd Party Account

See remark

If customer logon with static password only, customer is required to authorized the transaction of over HKD100,000.00 equivalent by using One-Time-Password of the security token.

Fund Transfer to Registered Other Bank Account

See remark

Telegraphic Transfer

See remark

Bill Payment (including Forward Payment)

See remark

e-Statement Enquiry

 

e-Statement Service Registration

 

Change of e-Statement Alert e-mail Address

 

Cancellation of e-Statement Registration

 

Account / Service Registration

 

Account / Service Un-registration

 

Overseas ATM Transaction Settings

 

Registration/Change of e-mail Address

 

SMS Alert Service Registration

 

Change Logon Setting

 
 

Note:
✓ OTP is required to authorize transaction.
✖ OTP is not required to authorize transaction.

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